iPhone Essentials

Apple iPhone owners love their phones. Our iPhone Essentials courses will help you teach your patrons how to use their phones and avoid frustrations. The current course, iOS 11, covers just-released features like the new Control Panel, Emergency SOS, Do Not Disturb While Driving and more.

Instructor information

Class scheduling note:

Apple releases a new operating system every year in mid September. It can take 2-3 weeks to update the manuals to reflect changes. iPhone and iPad users usually adopt new operating systems very quickly, around 50% at the 4 week mark at least. Be aware that scheduling classes either immediately before or after the release can result in issues with training manuals.

This course is an overview of iOS 11 phone features. Consider combining this with iPad iOS 11 if you want to teach a comprehensive course that includes all of the standard apps included in iOS 11.

Instructors may run into users of older iOS versions in any class, especially since not all older devices are eligible for this new operating system upgrade. Users with older operating systems or devices may not have all of the functions but most of the course will still be relevant. We recommend using the iOS 11 manual in all cases, but have left legacy versions available for download.

If you have the ability to contact students ahead of class, remind them to:

  • Bring a fully charged device to class.
  • Make sure they bring their Apple ID and password if they have one.
  • Make sure they bring password information for any other email or social media accounts to class.
  • Bring any iPad accessories they want to share.

We suggest having a simple Wi-Fi password and posting it prominently to reduce time and errors for students logging on. 

Read blog posts about the iPhone

Marketing and catalog copy

Have a new iPhone? Want to know more about the new features in iOS 11? This class will help you master all of the functions you need to get started including how to set up email accounts and connect to the Internet, download apps and organize them using Home screens and folders, how to take pictures and share via social media, how to use maps, and Siri. And, of course, how to make and answer calls. This course covers new features in iOS 11 including Emergency SOS calls, the new Control Center, Do Not Disturb while Driving, apps that are connected to iMessage and more.


iPhone iOS 11

Current version: 1.0
Published: October, 2017
Translations: English, Spanish
Recommended course length: 4 sessions
Number of pages: 81

iPhone iOS 10

Current version: 1.2
Published: January 2017
Translations: English
Recommended course length: 2-3 sessions
Number of pages: 69

iPhone iOS 9

Current version: 1.0
Published: November, 2015
Translations: English
Recommended course length: 2-3 sessions
Number of pages: 43

iPhone iOS 8

Current version: 1.0
Published: Mar 2015
Translations: English
Recommended course length: 2-3 sessions

Number of pages: 43